We value your privacy. This Privacy Policy (the "Policy") explains what information we collect, how we use, store and protect it, and the rights you have. By using our services, you confirm that you have read, understood and agreed to this Policy.
1. Information We Collect
When you contact us, leave a message or submit a business enquiry, we may collect the following information:
- Identity information: name, identity document, passport, address, etc. (when handling specific services);
- Contact information: phone, WeChat, email, QQ, etc.;
- Business information: company name, business scope, shareholder structure, financial materials, etc.;
- Access information: IP address, browser type, device information, access time, pages visited and other log information.
We only collect information necessary for specific business purposes and do not collect excessive information unrelated to our services.
2. How We Use Information
The information we collect is used only to:
- respond to your enquiries and business needs;
- provide, maintain and improve our services;
- handle the specific services you engage us for, such as company formation, bank account opening, and annual review and tax filing;
- send you service-related notices, reminders or materials where you have consented;
- comply with laws, regulations or regulatory requirements.
3. Storage and Protection
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, use, alteration or leakage, including but not limited to:
- HTTPS encryption for data transmission;
- encryption or masking of sensitive information at rest;
- restricting employee access to personal information;
- confidentiality agreements with partner institutions.
We retain information only for as long as necessary for the purposes of collection, unless otherwise required by law. After the retention period, we will delete or anonymise the information.
4. Information Sharing
We will not share your personal information with third parties except in the following circumstances:
- with your explicit consent;
- where necessary to complete the services you engaged us for, including providing information to registries, banks, tax authorities, partner lawyers or accountants;
- where required by laws and regulations or by judicial or regulatory authorities in accordance with law;
- where necessary to protect our lawful rights, prevent fraud or address security incidents.
We do not sell your personal information to third parties for commercial purposes.
5. Cookies
This site may use cookies and similar technologies to remember your preferences, analyse visits and improve user experience. You can manage or disable cookies in your browser settings, but this may affect some functionality.
6. Your Rights
You have the following rights in relation to the personal information you provide:
- Access: request access to the personal information we hold about you;
- Correction: request correction of inaccurate or incomplete information;
- Deletion: request deletion of your information where permitted by law;
- Withdrawal of consent: withdraw your previous consent at any time;
- Complaint: complain to a supervisory authority about our personal information processing.
To exercise these rights, please contact us using the details on this page. We will respond within a reasonable period.
7. Protection of Minors
Our services are primarily intended for businesses and adult individual users. If you are a minor, please use our services with the accompaniment of a guardian, who should read this Policy on your behalf.
8. Updates to This Policy
We may update this Policy in response to legal or business changes. The updated Policy will be published on this page and take effect on the date of publication. If the update involves a material change, we will notify you through a site announcement or the contact details you provided.
9. Contact Us
If you have any questions about this Policy or wish to exercise your personal information rights, please contact us through the Contact Us page or by the following means:
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Email
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QQ Online Support
Last updated: 2026-11-11